FaceTime lets you chat with anyone on Apple’s iPhone or iPad. You can also use it to make calls, send messages, and view photos and videos.
Facetime is an application that allows iPhone users to make video calls over Wi-Fi or cellular data networks. Recently, Apple has also released Facetime for Android and Windows users.
Some people are reporting that when they try to make a video call using Facetime, the app just stops working. ..
If you are having problems with Facetime not working on your iPhone or iPad, there is a good chance that it is because of a bug. In this guide, we will share a complete guide to fixing the Facetime not working issues on iPhones and iPad. First and foremost, make sure that you have the latest version of Apple’s FaceTime app installed on your devices. If you don’t have it, then you can download it from the App Store. If you are still having problems with Facetime not working, then it is likely that there is something wrong with your device or connection. To fix this issue, first check to see if there are any new updates available for your device. If there aren’t any new updates available, then you can try resetting your device or restoring it from a backup. If resetting your device doesn’t work or if restoring your device doesn’t work for you, then you may need to go to Apple’s support website and speak to someone about the problem.
Try These Quick Tips to Fix the Facetime Not Working on iPhone Issue!
If you’re not sure whether Apple Facetime is working, check its social media handles and sites like Downdetector.
If your iPhone randomly restarts, there are a few things you can do to try and fix the issue. First, make sure that your iPhone is updated to the latest version of the iOS operating system. If you’re still experiencing problems, you can try resetting your iPhone by holding down the power button and home button at the same time until you see an Apple logo appear onscreen. If all of these solutions fail to fix the issue, you may need to take your iPhone in for repair or replacement. ..
Make sure your internet is working fine and you have good internet speed. As Facetime calls are HD, you will need a good quality internet connection. Also, try to change your DNS. You can use Google DNS for free.
Your iPhone or iPad is restarting automatically.
If you’re having trouble using Facetime because of an incorrect time or date, make sure that your iPhone’s time and date are correct. ..
If you are facing Facetime not working issue on Mac, then check your firewall settings and port settings.
In order to use FaceTime, you must verify your email and phone number. To do so, open FaceTime’s Settings and click on the Verify Email and Phone Number link.
If FaceTime is not working, turn it off and then wait 20-30 seconds. Then again open Facetime and see if it is working or not. This will restart the connection to Facetime servers.
To close all recent apps and relaunch the Facetime app:
- Close all of your recent apps by pressing the Home button three times in quick succession.
- Launch the Facetime app and sign in.
- Tap the red X in the top-left corner of the screen to close the app. ..
Not All Countries Support FaceTime
If you’re trying to use Facetime from a country that isn’t supported, make sure that Facetime is not available in many countries. ..
Also, note that Facetime only supports
iPhone 4th generation or later: -iPad 2nd generation or later: -iPod Touch 4th generation:
How to Fix if Facetime Not Working on iPhone
Before we try some advanced solutions, first try these quick solutions. ..
Method 1: Change Your DNS
- Open a web browser and type in the following address: https://www.google.com/settings/dns/
- Click on the “change DNS” button.
- Enter in the following information: Domain Name: example.com Host Name: example.com
- Click on the “change DNS” button again.
Apple announced a new update to its iOS operating system that includes a new feature called “Siri Shortcuts.” Siri Shortcuts allow users to create custom commands for Siri that can be accessed with a single button press. The new update also includes several other improvements, including the ability to drag and drop files between apps, improved performance when using Maps, and more. ..
Open your WiFi settings on your iPhone and go to the “Your Wifi” tab.
Enter the IP address of the DNS server you want to use. Select the type of DNS server: A. Primary or primary master B. Secondary or secondary master C. Authoritative or authoritative slave D. Recursive or recursive slave ..
Now enter 8.8.8.8 and 8.8.4.4 in the DNS field and press ENTER
After you make your changes, tap on Save to apply them. ..
This will change your DNS to point to the new server.
If the issue was related to DNS, open the Facetime app and make a call. This should work now if the issue was related to your phone’s DNS.
In System Preferences, select the connected WiFi option.
- Go to the “Advanced” tab on your router’s main screen.
- Click the “DNS” button.
- Click the “+” button to add a new DNS server.
- Enter the IP address of your new DNS server in the “IP Address” field, and click “OK.”
- Enter the name of your new DNS server in the “Name” field, and click “OK.” ..
After entering 8.8.8.8 and 8.8.4.4, click on OK to save the changes and then click on Apply to apply the new changes.
Method 2: Restart Your Device
If your Facetime is stopped working, try to restart your device.
Restart iPhone 5, 6, 7, and 8 series
To turn off your iPhone, hold down the top button and then drag the slider to the left.
iPhone X series + later versions:
To turn off your iPhone:
- Press and hold the volume + side button.
- Drag the slider to switch off.
- Hold the power button down until the Apple logo is on the screen.
- It will restart your iPhone
To restart a Mac
To turn off WiFi, go to the Apple Menu > Restart. To turn on WiFi, open Facetime and then make a video call. ..
Method 3: Set Date & Time to Automatic
- Open the Settings app and select Date and Time.
- In the Date and Time field, enter the correct date and time.
- Click on the Update button to update the iPhone’s time and date.
For iPhone:
On the Date & Time screen, tap on the Time Zone tab. Select your time zone from the list and then tap on the Set Time Zone button. If you need to change your time zone while you are traveling, go to a nearby airport or tourist information center and ask for help. ..
The Automatic option is selected when you open the application.
MacBook:
If you are using a Macbook, then follow these steps: To use your Macbook, first make sure that it is plugged in to an electrical outlet and that the battery is fully charged. Once your Macbook is plugged in and has a full battery, you can start the computer by pressing the power button on the front of the machine. After starting up your computer, you will see a screen that asks if you want to use the default settings or customize them. To customize your settings, click on “Customize.” On this screen, you will be able to choose which apps should open when you start up your computer and how long they should stay open. You can also choose which websites should open in a new window or tab and how long they should stay open. ..
Open System Preferences and select Date & Time. In the Date & Time pane, select the Set date and time automatically option.
Method 4: Turn Off All Restrictions
If you’re having trouble accessing certain apps or features on your iPhone or iPad, there are a few things you can do to troubleshoot the issue. First, try turning off all restrictions on your device. This will temporarily allow you to access all apps and features. If that doesn’t work, try resetting your device to its factory settings. ..
iOS 11
Restrictions can be used to control which apps can be installed and used on your device. ..
iOS 12
You can now restrict which websites and apps your child can use. ..
For Macs
In the Parental Controls pane, select the " Allow children to access the internet from this computer" check box. In the " Internet access settings" section, select the " Use a different website for web browsing" check box. In the " Web browser settings" section, select the " Use Safari for web browsing" check box.
- port 5555
- port 6667
The TCP/UDP ports 443 and 3478 are used to send and receive packets. The TCP port 16384 is used to send messages over the network. The TCP port 16387 is used to send messages over the network using UDP. The TCP port 16402 is used to send messages over the network using UDP.
Method 5: Reset all Settings
If you are still having trouble connecting to FaceTime, try resetting your network settings. ..
- Open the Settings app on your iPhone.
- Tap on “General.”
- Tap on “Reset.”
- Enter your passcode if prompted and press “Reset” again.
- Your iPhone will restart and will be reset to its factory settings. ..
This will reset your phone to its factory settings.
To reset all settings on your iPhone, tap on reset all. This will reset all changes on your iPhone.
Method 6: Sign Out of FaceTime
In FaceTime, select “Settings” and then “FaceTime.”
If you have an Apple ID, you can tap your Apple ID under the Caller ID > choose to Sign Out. If you don’t have an Apple ID, you can tap the Sign Out button to finish this call.
users will be able to log out of their account by typing in their username and password.
Apple has announced a new feature for FaceTime that allows users to use their Apple IDs for the call. This is a great addition to the service, as it makes it easier to sign in and use your account.
Method 7: Update the Software on Your Device
If you are using an iPhone that is not running iOS 11, you can update your device by going to Settings > General > Software Update and selecting the update that you want to install.
On a PC, go to the Windows Update page.
Apple has released a new OS update that fixes some issues with facetime. Before contacting Apple support, update your iPhone or Mac to the latest version.
Method 8: Turn Off Airplane Mode
If you’re having trouble turning airplane mode off, try opening the Settings menu and selecting Cellular Data. Then turn off Airplane Mode.
Final Words
If you still face issues after following the steps mentioned above, then you can contact Apple support. They will help you through the process.