If you experience the Hulu RUNUNK13 error code, it may be because of network-related issues. Try these fixes to fix the issue:
- Check your internet connection and make sure it’s working properly. If you’re not getting any Hulu RUNUNK13 errors, your internet connection may be good.
- Make sure that your device is compatible with Hulu RUNUNK13. If you’re not sure, check out our list of devices that are compatible with Hulu RUNUNK13.
- Try refreshing the Hulu app on your device or changing your network settings if the problem persists after trying these fixes.
Troubleshoot Your Internet Connection
Netflix recommends that you stream their content at a speed of 3 Mbps or higher in SD quality, 5 Mbps or higher in HD quality, and 25 Mbps or higher in Ultra High Definition (UHD) quality. If your internet speed is below these speeds, you may experience buffering, lags, and other Netflix errors.
Hulu recommends a minimum connection speed of 3 Mbps for content in the Hulu Streaming Library, 8 Mbps for live streams, and 16 Mbps for (UHD)/4K content.
Visit Fast.com to run a speed test on your internet connection. If your connection speed falls below Hulu’s recommendations for the video quality you’re streaming, disconnect other devices from your network to free up bandwidth. You should also pause any data-heavy app or activity (file downloads, app installation, gaming, music streaming, etc.) running on your device or other devices on your network.
If you’re using a wireless network, move your mobile device, computer, or streaming stick closer to the Wi-Fi router (or vice versa). Restarting your router can also improve your connection speed and fix network-related glitches causing the Hulu error code RUNUNK13. If your connection speed remains slow, contact your internet service provider to report the problem.Check out some tips on speeding up a slow mobile data connection for mobile devices using cellular data. If you’re experiencing the Hulu error code RUNUNK13 on a Windows device, read our tutorial on how to get faster upload & download speeds in Windows 10.
Check Hulu Server Status
Hulu’s online-based site monitoring tools like DownDetector can help you check if Hulu’s servers are working correctly or experiencing an outage before troubleshooting other potential causes of the error.
If you’re experiencing problems with Hulu servers or other Hulu users, please contact Hulu Support.
Force Close Hulu and Clear the App Cache
If you’re having trouble watching Hulu or its movies and TV shows, try force closing the app and relaunching it. If that doesn’t work, check if there’s a temporary glitch or corruption affecting the app’s files.
On Android phones and tablets, long-press the Hulu app icon, select the info icon, and then tap Force Close.
Hulu has been struggling lately and you may have noticed. If you’re having trouble opening the app, or if it keeps crashing, then you may want to try clearing your cache.
To stop Hulu from automatically updating on your Fire TV, go to Settings > Applications > Manage Installed Applications > Hulu > Force Stop. You should also clear the cache on your Fire TV (or Fire TV Stick) to remove any temporary files from Hulu. ..
Update the Hulu App
Hulu strongly recommends that users install the latest version of the streaming app as soon as they are released. These updates offer new features and bug fixes that resolve performance issues and errors. ..
Update your Hulu account to the latest version. Better yet, visit the Hulu system and app updates page for explicit instructions on updating Hulu on all compatible devices.
Update Your Browser
If you’re streaming content via a web browser, it’s essential to have the latest browser version installed on your device. A bug-ridden or outdated browser can cause Hulu to display the RUNUNK13 error code when you play content.
Open your browser’s settings menu and check for updates.
Hulu supports Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.
To update Chrome and Microsoft Edge, select the browsers’ menu icon > More (…) > Update. ..
If you’re using Firefox, open the browser’s Settings and select “Firefox Updates.” If Firefox has already downloaded an update in the background, select “Restart to Update Firefox” to install the update.
If you’re using macOS Sierra, you can also update your software by going to System Preferences > Software Update and clicking on the Update Now button.
Clear Hulu Cookies and Site Data
If you’re still getting the Hulu error code RUNUNK13 in your web browser, clearing Hulu’s cookies and site data could fix the problem. Note that this operation will log you out of your Hulu account on the browser and reset other site preferences.
Clear Hulu Cookies and Site Data in Chrome
Close all Hulu tabs and follow these steps to fix the issue:
- Open a new window or tab and navigate to https://www.hulu.com/support/accounts/login?credentials=email&referer=https%3A%2F%2Fwww.youtube.com%2Fwatch?v=4LfNlvKfNbg&t=569s
- Log in with your Hulu account credentials and refer to the video below for more help.
Clear Hulu Cookies in Mozilla Firefox
If you’re having trouble with Hulu, follow these steps to clear your streaming service’s cookies and site data:
- Clear your streaming service’s cookies and site data.
- Follow these steps to clear your streaming service’s cookies and site data:
Clear Hulu Cookies in Safari
On the Safari menu bar, select Preferences. In the Privacy tab, select Manage Website Data.
Hulu is a streaming service that allows users to watch television shows and movies on their computer or mobile device. ..
Reboot Your Device
If you’re still getting the Hulu error code RUNUNK13, try shutting down your device and powering it back on. This simple troubleshooting step could resolve the problem on all Hulu-supported devices. ..
If you’re having trouble playing content on Hulu, try restarting your device and trying again.
Hulu Error Code RUNUNK13: More Troubleshooting Fixes
If you’re experiencing problems with Hulu playback on your device, updating the software or firmware may help. Resetting your device’s network settings to factory defaults may also resolve the issue. If that doesn’t work, contact Hulu Support for further assistance. ..
