Xbox One can’t launch digital games or applications. You’ll often see it appear with an error message that says, “Something went wrong. Give it another try. If this happens again, visit xbox.com/errorhelp and enter the following code: 0x97e107df.” The good news is that there are steps you can take to correct the problem.
Check Xbox Live Service Status
If you’re experiencing an error code on your Xbox One, the first step is to determine if it’s something that you’re responsible for. If the error code is coming from Xbox Live itself, there’s not much you can do except wait for Xbox to resolve the problem. ..
Xbox Live is a gaming service that allows users to connect with other gamers online. If you’re having trouble connecting to Xbox Live, you can check the status on the website to see if everything is green. If there are any yellow warning icons or red stop icons beside any services, you can find out more information about the problem and how to fix it. ..
Xbox Twitter
Perform a Hard Reboot
If Xbox Live is not working properly, the next step should be to reboot your console. This will clear out any potential data errors and resolve a lot of different problems that can occur.
If you are having trouble launching your game after a reboot, try restarting your console and then trying to launch the game. ..
Log Out and Back In
If you’re having trouble logging in to Xbox Live, try restarting your console. If that doesn’t work, you may need to validate your account. To do this, go to xbox.com and sign in with your Microsoft account. ..
After you sign out, restart your console. If you still don’t receive the error, try logging back in and verifying that you’re still receiving the error.
Test Your Network Connection
If your Xbox is not connecting to the internet or it thinks it’s online, you can try these steps to fix it:
- Check if your Xbox is connected to the internet by checking its status on the network. If it’s not, you can try reconnecting to the network and checking its status again.
- If your Xbox is connected to the internet but isn’t working properly, you can try troubleshooting some of its features by going into its settings and changing them if needed.
- If your Xbox still isn’t connecting or working properly, you can call Microsoft support and have them come out and help you fix it.
If your Xbox isn’t online, ensure the ethernet cable is properly connected (if using a hardwired connection) or use the Settings menu to set up and connect to your Wi-Fi network. ..
If you receive an error code when trying to connect to the Xbox network, your Xbox may be unable to connect. You can check to see if you still receive the error code by checking the status screen on your Xbox.
Update Your Console
If your Xbox console isn’t running the most recent version of its operating system, you may encounter this error. While almost all Xbox consoles will update automatically, you can force it to check for an update. ..
If there is an update available, you can select it from the menu. Otherwise, it will say No console update available. Alternatively, you can check when the console was last updated and enable automatic updates from this menu.
Clear Alternate MAC Address
If you’re having trouble connecting to Xbox Live, clearing the alternate MAC address on your Xbox may help. ..
After you clear the alternate MAC address, restart your Xbox and test again to see if the problem has been corrected.
If you’re experiencing an Xbox error code 0x97e107df, it’s likely that something is wrong with your console. Here are some tips to help you fix the issue and get back to fragging opponents in Halo without skipping a beat.
