Disney Plus is a service that allows users to access content from Disney movies and TV shows online. However, some users have reported that their devices have failed to connect to the servers, and have been unable to watch any of the content. If you experience this issue, be sure to check out our guide on how to fix Disney Plus error code 83.
What is Disney Plus Error Code 39?
If you’re having trouble streaming Disney Plus content on your device, there’s a good chance you’re not having enough internet connection or permissions. To fix the problem, try these steps: -Check to see if your device has the latest software update. If not, go to your device’s settings and update it. -Make sure you have the correct Disney Plus app installed on your device. If you don’t have the app, download it from the App Store or Google Play store. -Make sure your device is connected to a secure internet connection. Disney Plus recommends using a VPN when streaming its content. If none of these solutions work, please contact Disney Plus Support for help. It can take some time for them to respond, but they’ll be able to help you out in most cases. ..
Reasons Behind Disney Plus Error Code 39
- You may have a corrupted file.
- Your computer is not compatible with Disney Plus.
- You are using an unsupported streaming service.
How to Fix Disney Plus Error Code 39
If you’re having trouble with Disney Plus, here are a few tips to help you get it working again. Even if you don’t know the exact reason why it’s not working, you can try some of these solutions and see if they work. ..
1. Try Reloading the Video
If you’re having trouble streaming a video on Netflix, try reloading it. If that doesn’t work, try another solution for Error Code 39. ..
2. Reboot the Device
If you’re experiencing Error Code 39 on your streaming device, it may be because corrupted data is causing the issue. However, there’s a simple fix that can be performed in order to fix the issue. All you have to do is restart your device. This will depend on the type of device you are using, but in most cases it will work just like restarting your computer.
On AppleTV, go to Settings > System and click Restart.
If you’re using an Android TV, press the Home button to get to the main menu. From there, go to Settings and click Restart in the Power Menu. ..
You need to hold the power button until the options appear on your Android tablet or smartphone. Choose Restart.
To turn on the iPhone, press and hold the side button, or the volume button (depending on the model). A power-off slider will appear. Drag it all the way to the right. Once the device is off, you can proceed to turn it on normally.
If you’re having trouble streaming your favorite Disney+ shows or movies, a restart may help. Make sure to close the app before restarting your device. ..
If you’re having trouble streaming your favorite shows on your streaming device, try restarting just the app. Close the app and reopen it, and see if that fixes the problem. If not, continue reading. ..
3. Reinstall the Disney Plus App
If you are experiencing Error 39, you will have to reinstall the Disney Plus app on all devices. Even if you’re using a different device, you’ll have to uninstall the app and install it again just as you did the first time. This way, you’ll be sure that all related files that could be corrupted are gone.
4. Reset AppleTV or AndroidTV to Factory Settings
If you encounter Error Code 39 on your AppleTV or AndroidTV, and reinstalling the Disney Plus app didn’t help, you can try resetting your device to factory settings. If you’re using another device for streaming Disney Plus, you can skip this step.
How to Reset Your AppleTV
- In the Maintenance section, you can find a list of updates that have been released for your AppleTV.
- If you have any issues with your AppleTV, please check out the support pages on the Apple website or contact customer service.
Disney Plus is a new service that offers access to exclusive content from Disney movies and TV shows. If Error Code 39 pops up, it means that the app is not working properly. To fix the issue, go to Reset and confirm by pressing the Reset and Update button. Install the Disney Plus app and check if Error Code 39 still pops up.
How to Reset Your AndroidTV
- On AndroidTV, go to the About device screen and enter your name and email address.
- On AndroidTV, under “Software” > “Android TV”, select the “Google Play Services” option and enter your phone number.
- On AndroidTV, under “Software” > “Android TV”, select the “Bluetooth” option and enter your phone number.
- On AndroidTV, under “Software” > “Android TV”, select the “Wi-Fi” option and enter your phone number.
From the Storage & Reset menu, you can access Factory data and reset your device.
If you have Disney Plus installed on your TV and you try to uninstall it, the confirmation screen will pop up. You can either erase everything on the TV or just restart it and try to install the Disney Plus app again. ..
5. Power-Cycle Your Console
If you’re using an Xbox One or Playstation 4 to stream Disney Plus, you will need to power-cycle your console. This means you will need to drain the power capacitors of the console to remove any corrupted temporary data Disney Plus might have created.
How to Power-Cycle the Xbox
To power-cycle the Xbox, press and hold the power button for at least 10 seconds until you see the front LED light flashing. Once the console is off, remove the power cable and keep it disconnected for at least a minute to make sure the power capacitors drain. Once you plug the cable back, turn on your Xbox One and wait for it to fully load.
How to Power-Cycle a PlayStation Console
To power-cycle a PlayStation 4 or PlayStation 5, hold the power button until the device is completely off. Make sure it is not in hibernation mode. Plug out the power cord and let it sit for a few minutes before you plug it back in. Start your console and wait for it to fully load before checking if Disney Plus works properly.
6. Remove the In-Game Capture Device
Disney Plus, as well as many other streaming apps, put certain DRM protections in place to make sure their content is not being pirated. That is why streaming apps sometimes conflict with in-game capturing devices such as Elgato, or even BluRay discs. It is best to remove any such device before starting the Disney Plus app through a gaming console.
7. Change the HDMI Cables or Port
If you’re trying to watch a Disney Plus show through a device that uses an HDMI connection (an Xbox One to a smart TV, or your computer to a monitor), you might have a problem with your cable or HDMI port. You will need to troubleshoot both devices to know which one to replace. The easiest thing to do is swap the cables for one that is HDMI 2.1 compliant. If that doesn’t help, plug the cable into a different HDMI port.
8. Log Out of Disney Plus on Other Devices
Disney Plus is not allowing you to use an indefinite number of devices to access the Disney Plus app. If you’re still encountering Error Code 39, try using only one device to access the Disney Plus app.
9. Try a Different Streaming Device
Disney Plus videos are not working on my TV. I’m using a smartphone or Xbox One to watch them. The problem is on the device that doesn’t work. Watch the content on the device that works, and troubleshoot the one that doesn’t.
10. The Problem Is on Disney Plus’ End
If you’re having trouble with Error Code 39, it might not be on your end. Contact Disney Plus support and see if they can help. It could be that the content you’re trying to access is not available in your region, or there may be some technical issue within Disney Plus itself. In that case, you’ll have to put your trust in the Disney Plus team to solve the issue for you.
Enjoy Disney Plus Content Error-Free
Disney Plus Error Code 39: The problem may be with your device. Try all of our Disney Plus Error Code 39 solutions one by one to determine which one is causing the issue.
Netflix is having some trouble with its streaming service, Disney Plus. Some people are reporting that their accounts are not working and that they’re getting errors. This is not the only streaming service with problems, so it’s important to check out our guide on how to fix Netflix errors before you start using it.
